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THE ART OF CUSTOMER RETENTION: HOW TO MAINTAIN A CONSTANT CUSTOMER BASE IN E-COMMERCE The art of customer retention is one of the most important elements of e-commerce success. Customer retention is about Croatia Email List maintaining a constant base of customers who regularly make purchases in the online store. This is important because regular customers are a source of constant revenue and allow companies to build long-term relationships with customers. In order to successfully maintain a steady customer base, companies must use various retention strategies, such as offering discounts and promotions, creating a loyalty program and improving the shopping experience.
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In this article, we will discuss various customer retention techniques to help you build a sustainable customer base for your online store. HOW AZB Directory TO USE LOYALTY PROGRAMS TO INCREASE CUSTOMER RETENTION Loyalty programs are an effective tool to increase customer retention. They consist in offering customers specific incentives in exchange for their loyalty to a given brand. These may include discounts, reward points, free products or services, and other rewards. Loyalty programs are effective in building lasting relationships between companies and their customers, because they allow them to feel appreciat and distinguish.
