Time to time. Use Video Content a popular content format in the online world. There are many research results both domestically and internationally that Video content can generate more than % of the traffic on the Internet and can also generate viral, so using video content as one of the content strategies. It’s really interesting. Hearing through social mia channels It helps you understand and recognize how your customers or people who know your brand feel about your brand. Including what are the views of customers towards competing brands? social channels to mention a brand.
Find customer problems
Product, service or business and analyzing Armenia Email List it to improve or develop your brand even further. Let’s see the benefits of listening to audio through social mia channels or Social Mia Listening. customer engagement Creating opportunities to engage customers with your brand When customers share good stories or offer comments on Facebook, Twitter or offer various comments. It is an opportunity for you to talk to get to know your customers and improve your products or services. crisis management With social mia being real-time or fresh all the time.
Its not just about
Occasionally, there may be situations AZB Directory or events that negatively affect your brand or product. Listening to different opinions will allow you to begin to see the potential risks of bad events in the future. So that you can quickly plan to deal with it. track competitors In addition to recognizing what customers are saying about your brand, You can also get to know what other people are talking about your competitors. This is important information that you will use in business and marketing planning, such as new product launch plans. or conducting various marketing campaigns in order to monitor and adjust the plan to be able to compete with competitors in time.
